If you’re wondering what companies are in the consumer services industry, look no further. You’ve arrived at the right place. Consumer services is a large and diverse industry that sells services to consumers. This industry includes companies such as retail stores, restaurants, housekeeping, and hotels.
The specific offerings and customer base of consumer services companies vary. These companies have been in business for a long time and have amassed a large clientele. They offer a diverse range of goods and services that appeal to a wide range of people.
We list 15 companies in this article, along with their sizes, industries, and histories, to help answer the question, “What companies are in the consumer services field?”
What is The Consumer Services Field?
The consumer services industry is vital to the economy because it provides essential services to consumers. Consumers would struggle to get around, stay in touch with loved ones, or keep their homes and businesses running without these services.
As new companies enter the market and old companies exit, the consumer services industry is constantly changing and evolving. This means that new opportunities for businesses in the consumer services sector are constantly emerging.
What Are The Main Types of Consumer Services?
Companies that provide services to individuals make up the consumer services industry.
- Personal services include activities such as hairdressing, massage, and fitness, and are related to health, beauty, and well-being.
- Household services are those that assist with the running of a household, such as cleaning, gardening, and pet care.
- Services related to education and childcare, such as tutoring, language classes, and daycare, are examples of educational and childcare services.
- Services related to travel and leisure activities, such as tour operators, hotels, and restaurants, are examples of travel and leisure services.
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Best 10 Paying Jobs in Consumer Services
- Customer Service Representative
- Salesperson
- Telemarketer
- Insurance Claims Adjuster
- Travel Agent
- Bookkeeper
- Personal Assistant
- Computer Programmer
- Software Developer
- Web Designer
What Companies Are in The Consumer Services Field?
Discovering which companies are in the consumer services industry can assist you in finding a job that matches your interests and needs. Consumer services, also known as customer services, are services provided by businesses to their customers.
Consumer services are provided in a variety of industries, such as hospitality, transportation, technology, entertainment, and banking.
The following are the best consumer service companies:
1. Amazon
Amazon’s consumer services field company is an excellent resource for customers. The website provides a number of services that can be extremely beneficial to customers. The website, for example, provides a free 30-day trial of its Prime membership service.
This service entitles members to free two-day shipping on most items sold on the Amazon website. Members can also access a library of movies and television shows that can be streamed at any time. Amazon’s consumer services division also provides a subscription service for its Fresh grocery delivery service.
Customers can have fresh groceries delivered to their door each week through this program. The Amazon consumer services field company is constantly expanding its services and adding new features, ensuring that the website has something for everyone.
2. Netflix
Netflix is a global internet entertainment service based in the United States that offers streaming video content. It was established in 1997 and is headquartered in Los Gatos, California. Its total revenue in 2017 was $18.0 billion, and its net income was $1.8 billion. It trades under the ticker symbol NFLX as a public company on the New York Stock Exchange.
3. Aramark
Aramark is a consumer service company founded in the United States. The company provides services in the food sector, facilities, and uniforms. It primarily serves clients in education, healthcare, business, prisons, and leisure. Their customer service is excellent because they believe in the power of service.
4. Costco Wholesale Corporation
Costco Wholesale Corporation, also known as Costco, is a multinational retailer. ThCostco provides a variety of services, such as prescription drugs, optical services, and photo printing.
Costco is the world’s largest retailer, with locations in eight countries other than the United States. The company provides a variety of goods and services, such as pharmacy, optical, and photo printing.
The company offers low prices, bulk sales, and retail sales. Costco offers products at a significant discount in exchange for a membership fee. Over 800 warehouses are located in the United States, Canada, Korea, Spain, and other countries.
Customer service representatives are always in high demand because they provide services to customers all over the world.
5. The Walt Disney Company
The Walt Disney Company provides consumer services. It provides its customers with products and services that improve their quality of life. The company’s services include theme parks, movies, television, music, publishing, and consumer products.
Its mission is to bring joy to people through creativity and innovation. The Walt Disney Company is one of the most recognizable brands in the world and has long been a consumer services industry leader.
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6. Bank of America
Bank of America is a financial institution that provides a full range of banking, investing, asset management, and other financial and risk management products and services to individual consumers, small and middle-market businesses, and large corporations. They serve about 51 million customers.
7. Apple
Apple is well-known throughout the world. Buddhist monks are using iPhones to play games in between meditation sessions even in remote regions of the Tibetan plateau. Apple began manufacturing personal computers in the late 1970s and early 1980s. They now provide a wide range of products and services.
Apple provides a variety of consumer services in addition to consumer products such as computers and mobile devices. Apple Music and iCloud storage are two examples of Apple customers’ access to consumer service products. Because the company is so large, it offers some of the highest-paying jobs in various parts of the world.
8. Credit Karma
Credit Karma is a personal finance startup that is well-known for providing free credit reports and credit scores. One of the promises made to clients on the company’s website is that they will have a better “financial future.”
Credit Karma, headquartered in San Francisco, California, aims to help more than 110 million people in the United Kingdom, the United States, and Canada improve their personal financial situations.
90% of Credit Karma employees have positive things to say about their employer. This is because the company places a high value on the health and development of its employees.
Employees have the right to paid time off for a variety of absences, including vacations, sick days, and personal days.
Furthermore, employees have access to a variety of opportunities for professional development and leisure activities, such as business excursions, happy hours, and a gaming area.
9. Walmart
Walmart is the next company on our list. This is a multinational retail corporation based in the United States that operates primarily in North America and internationally. It became a viable business in 1962. It is now one of the world’s most popular and successful businesses.
10. Rent-A-Center
Rent-A-Center is a company that provides consumers with a flexible payment plan for appliances, furniture, computers, electronics, and other items. For many years, they have allowed people to afford products that they would not be able to afford otherwise.
11. GS-JJ
GS-JJ is one of the largest manufacturers of promotional gift items in the United States, with the mission of providing customers with high-quality products at low prices.
They have been producing promotional gifts merchandise for over 20 years! They sell wholesale to some of the largest distributors, franchise operators, and high-end customers in the United States and around the world!
Their main products include customized lanyards, custom pins, embroidered patches, and other items. These products, to a large extent, provide the ideal advertising solution for most business operators and event organizers.
12. Airbnb
Companies like Airbnb are transforming the consumer services industry. This company enables customers to rent out rooms in their homes to tourists, travelers, and individuals looking for a place to stay.
Despite several setbacks, including legal battles with hotel associations, Airbnb has been a successful business. It has grown into a multibillion-dollar corporation. Despite these challenges, Airbnb continues to thrive and is an important player in the sharing economy.
Airbnb is used by millions of people worldwide. Customer service jobs include everything from social media management to hosting services. You can also start an Airbnb business to supplement your income.
13. Talkdesk
Talkdesk is a well-known enterprise cloud contact center that assists businesses in improving their interactions with customers. Talkdesk’s work environment is described as fast-paced, culture-based, and innovative. Talkdesk, which has several international locations, offers a diverse range of jobs in the information technology industry.
14. Prudential Financial
Prudential is a Fortune 500 company based in the United States that provides a variety of services, the majority of which are related to insurance. The Prudential and its subsidiaries offer not only insurance but also retirement planning and asset management.
The company was founded in 1875 and now has locations all over the world. Prudential offers numerous job opportunities, particularly in sales.
Looking for a consumer services company that you may not be aware of but that is primed for investment? You can get help from one of our recommended advisors.
15. Standard Aero
StandardAero provides extensive MRO services and custom solutions to customers in business aviation, commercial aviation, military, and industrial power. StandardAero, as a leading consumer services provider, shares the same goal as all service providers.
That is, to provide their customers with the best possible customer experience. To accomplish this, they offer a variety of customer service solutions such as customer service chat, email, customer service phone, and so on.
16. Thumbtack
Thumbtack can help homeowners find professionals for minor repairs or major renovations. It offers homeowners resources and instructions to help them maintain and improve their homes.
Thumbtack was founded in 2008 and has since grown to include Utah and California. There are account management and engineering positions available. Professionals who enjoy home improvement projects may find their next position on Thumbtack.
17. Tangerine Bank
Tangerine Bank, formerly ING Direct Canada, was established in 1997. Scotiabank acquired ING Direct Canada in 2012 and rebranded as Tangerine in 2014.
Tangerine provides Canadians with chequing accounts, savings accounts, mutual funds, and mortgages. The bank’s headquarters are in Toronto, Ontario, but operate exclusively online. As a result, there are no physical branch locations, but it has employees in various fields.
It employs people in digital innovation, sales, marketing, client support, and data analytics, among other things.
Employees have the following advantages: Competitive salaries and retirement plans, career development, physical, financial, mental, and social health programs, extended health care, and more.
18. HelloFresh
HelloFresh delivers meal kits to consumers in the U.S., Australia, Denmark, Canada, New Zealand, Sweden, and Western Europe. HelloFresh’s mission is to provide its members with fresh ingredients and meal plans to make cooking at home simple and entertaining.
HelloFresh employees are located worldwide in supply chain management, engineering, communications, and production, among other professions. Working for HelloFresh might be an excellent opportunity for those who love food and cooking.
19. Great Clips
Great Clips offers services to consumers in the form of inexpensive haircuts. Originally formed at the University of Minnesota in 1982, Great Clips now has more than 4,000 locations in both the U.S. and Canada. Their franchise system and marketing were revolutionary back in the ’80s. Great Clips can be a great place to work for those who know how to cut hair without nipping at the ears.
20. Taco Bell
Taco Bell is a Mexican food favorite all over the United States and has made headway in other global markets as well. In fact, Taco Bell in Shanghai, China is considered an upscale foreign restaurant that differs from the fast-food setup that exists in the U.S.
The Shanghai Taco Bell even offers cocktails at its prime location in Lujiazui. Here in the U.S., they just introduced an innovative drive-thru concept with a food elevator called Taco Bell Defy. Taco Bell is always looking for employees in both its store locations as well as its corporate headquarters.
21. American Airlines
The next company we have on our list is American airlines. This airline is the world largest airline. It was founded in 1930.
22. Innovaccer
Innovaccer is a healthcare technology firm looking to utilize big data analytics to enhance the care patients receive. Using Inovaccer’s data activation platform, healthcare businesses can better utilize the information they collect to create better products.
Innovaccer seeks professionals across the United States in engineering, talent acquisition, sales, and product management to enhance patient health care. It was founded in 2014 and is a good option for those looking to improve patient health care.
23. Target
Target is a general merchandise retailer with stores with over 1900 stores in all of the 50 states in the U.S. states. To ensure their products are available to their consumer they are located within 10 miles of most U.S populations. Target retail plans include the discount store Target, the hypermarket SuperTarget, and “small-format”.
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24. Fiverr
Fiverr’s mission is to change how the world works together. Fiverr connects businesses with freelancers offering digital services in 500+ categories. Fiverr is an established company that loves to hire graduates from Full Sail University, with 6.9% of its employees having attended Full Sail University.
25. Pfizer
Pfizer is one of the largest pharmaceutical companies in the world. The company was established in 1849 by two German immigrants in New York. They provide various types of medication produced all around the world. In fact, they were one of the first companies to be approved using mRNA technology in their COVID-19 vaccine.
Pfizer also works with a pharmacy benefits manager to ensure their drugs are distributed to the proper pharmacies. With revenue north of $80 billion (2021), Pfizer is an absolute powerhouse in the pharmaceutical and biotech industries. Employment opportunities at Pfizer encompass everything from research and development to marketing.
26. Hertz
Hertz Rent a Car is a consumer services company based in the United States that was founded in 1918. It is a publicly-traded company and the world’s second-largest car rental company. It provides a wide range of services and vehicles for rent. Hertz is well known for its customer service as a valuable resource for consumers.
27. Herc Rentals
Herc Rentals, a well-established company with over 265 branches in several countries, provides customers with equipment that is safe, efficient, and effective. It is a great place to find equipment for the facilities and construction industries.
It offers power generators, trucks, trailers, air compressors, and concrete and masonry tools, among other items.
Herc Rentals has many job opportunities for those interested in sales, marketing, management, repair services, or information technology.
28. AAA
AAA East Central, Inc. provides its members with insurance quotes, travel planning and booking, financial services, and information on automotive purchasing, ownership, and maintenance.
29. Carnival Corporation & plc
Carnival Corporation & plc, formerly known as Carnival Cruise Lines, is another company at the top of the consumer services list. It has been providing the best services to its customers for decades. Since its inception in 1968, they have grown to become the world’s third-largest cruise line.
Each year, they conduct studies and research to develop better products and services to meet the needs of their customers.
30. Starbucks
A delicious Caramel Mocha from Starbucks at 7 a.m., with two extra espresso shots, is known to resurrect those who are practically dead in the morning. Starbucks, headquartered in Seattle, Washington, is one of the world’s most well-known brands.
To serve their customers, they are constantly inventing new coffee-related drink concepts. Starbucks can be a great place to work for those who want to be baristas or who can crunch numbers in Excel at headquarters.
31. Home Depot
The Home Depot is a multinational American home improvement retailer headquartered in Atlanta, Georgia. Bernard Marcus, Arthur Blank, and a few others founded the company in 1978. Home Depot operates 2,293 stores across the United States, 10 provinces of Canada, and Mexico. Home Depot has a market cap of $277.37 billion and a brand value of $52.9 billion as of September 2022.
The company sells a wide variety of home improvement products, such as appliances, bathroom and kitchen fixtures, tools, lawn and garden equipment, and much more. As of 2021, Home Depot is the world’s largest home improvement retailer, with $151.16 billion in revenue and 490,600 employees.
32. Chegg
Chegg provides resources for college and high school students to help them succeed academically. This company, among other things, offers textbook rentals, online homework assistance, and organization and scheduling services.
Chegg can help students learn about scholarships while researching colleges and programs. Chegg has a number of locations throughout the United States where professionals can assist students. Experts who want to help students reach their full potential may find work there.
33. Marriott
It International is a hospitality company with over 3,900 properties worldwide. Marriott International has franchises all over the world.
34. Expedia Group
Expedia Group offers a wide range of travel services and solutions through the Expedia brand and its subsidiaries. Expedia’s brands for online travel solutions include Vrbo, Hotels.com, Hotwire.com, Orbitz, Travelocity, Trivago, and CarRentals.com.
If you are a frequent traveler, you have most likely used one of these websites at some point in your life. Expedia has a variety of job opportunities in its corporate offices for those interested in working in the online travel industry.
35. Duke Energy
Duke Energy is a holding company for American electric power based in Charlotte, North Carolina. The Southern Power Company was established in 1905. With 8.2 million customers across six states, Duke Energy is the largest electricity provider in the United States. Natural gas units serve approximately 1.6 million customers across five states. Duke Energy has a market capitalization of $79.85 billion as of September 2022.
Nuclear power plants, coal-fired power plants, natural gas-fired power plants, and hydroelectric power plants are all operated by the company. In addition, Duke Energy owns and operates transmission and distribution lines. Duke Energy currently has a total generating capacity of 58,200 megawatts. The company employs approximately 29,000 people.
36. Uber
Uber is the next company on our list. This is an American transportation company that allows users to book rides to transport them to various locations. It currently employs approximately 30,000 people.
37. McDonald’s
McDonald’s is an American fast food corporation that began as a restaurant run by Richard and Maurice McDonald in San Bernardino, California.
38. Subway
Subway is a multinational American fast-food restaurant chain that primarily sells submarine sandwiches, wraps, salads, and beverages.
39. Norwegian Cruise Line Holdings
Norwegian Cruise Line Holdings is the world’s largest cruise line. Its services are available in over 40 countries. Leisure and corporate travel are two of its most popular vacation services.
In addition, Norwegian Cruise Line Holdings is a leading provider of vacation and travel products and services such as travel insurance, cruises, vacation packages, vacation club membership services, and travel technology.
40. Hilton Hotels and Resorts
Hilton Hotels and Resorts is the next company on our list. This is a multinational hospitality company based in the United States. It was established in 1919 and has remained a world-class hotel ever since.
Is Consumer Services a Good Career Path?
Yes, working in customer service is a good option. In terms of customer service. There are so many options that its adaptability is unparalleled. Many people use customer service jobs as a springboard to other careers. Others are excited about the prospect of earning a living by assisting others in this way. Others consider it to be a valuable skill. When they require additional income.
You can do whatever you want with your customer service experience. It will always be advantageous in the long run. Learning how to communicate and be patient with others can help you advance in your career. In addition, build relationships outside of work. And become a more well-rounded individual.
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Tips to Finding Good Companies in the Consumer Services Field
When it comes to finding good consumer service companies, there are a few things to keep in mind:
- Investigate the various companies in the industry to determine which ones have a good reputation. This can be accomplished by reading online reviews or speaking with friends and family who have used these companies services.
- Before deciding on one company, compare their prices. This will ensure that you get the most bang for your buck.
- Before signing up for a company’s services, read their terms and conditions. This will keep you from incurring any unexpected charges or fees.
How to Get a Job in Consumer Services?
You can pursue a rewarding and well-paying career in customer service with our assistance. Here’s how to go about it:
- Recognize the Consumer Services Sector
- Inform Yourself
- Get Some Practice
- Create a résumé that will speak for you.
- Get Ready for the Interview
- Network
- Maintain a positive attitude.
Conclusion
In the customer service department, there are numerous brands and companies to work for. The consumer services field market will continue to grow as more people become reliant on online sales and deliveries that may require assistance. If you are considering a career in this industry, we hope that our list answers your question, “What Companies Are in the Consumer Services Field?”
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Frequently Asked Questions (FAQs)
What are companies that serve consumers?
Consumer services companies, such as Amazon and Uber, provide products or services to customers. The consumer services sector includes a wide range of industries that produce goods that you use every day.
What kinds of services do people use?
Consumer services include personal care, banking and finance, consumer goods, restaurants, and travel.
What type of business is consumer service?
Businesses that provide services to consumers are included in the consumer services industry. These companies are classified into two types: consumer services and business consumer services.
Companies that provide consumer services include those that offer haircuts, car repairs, and dry cleaning. Companies that provide services such as office cleaning, janitorial services, and landscaping are examples of business consumer services businesses.
What types of businesses are consumer services?
Still curious about the companies that provide consumer services? There are numerous consumer service examples all around you. Consumer services include hotels, personal insurance, rail travel, education, health care, recreation, catering, tourism, finance, and entertainment.
What types of businesses offer services?
Transportation, food service, distribution, retail, and other industries that sell services rather than products are examples of service businesses. These intangibles are the primary source of revenue for service businesses.
What is part of the customer service business?
People who call helplines to inquire about products are considered to be in the customer service industry, where customer service skills are essential. Most companies in the consumer services industry will have some kind of customer service team.
Is there a Sector for Consumer Services?
Yes, and there are subsectors within this broad consumer service sector, such as retail and travel.
Is Service to Consumers the Same as Service to Customers?
No, customer service refers to how well a consumer services company serves you. Customer service in consumer service companies may or may not be good.
Does selling things count as customer service?
No, retail companies, even if they have customer service departments, are considered to be in the consumer services industry.